Legal Aid NSW

www.legalaid.nsw.gov.au

Ground Floor,
323 Castlereagh Street,
Sydney NSW 2000

GPO Box K847,
Haymarket 1238

DX 5 Sydney

Telephone:  9219 5000
TTY: 9219 5126

Bankstown

Level 8, Civic Tower
Cnr Rickard Rd & Jacobs Sts BANKSTOWN 2200

Tel: (02) 9707 4555

DX 11231 BANKSTOWN

Blacktown

Level 8, Civic Tower
Cnr Rickard Rd & Jacobs Sts BANKSTOWN 2200
Tel: (02) 9707 4555
DX 11231 BANKSTOW

Burwood

Level 4
74-76 Burwood Road
BURWOOD 2134

Tel: (02) 9747 6155

DX 8541 BURWOOD

Campbelltown

Suite1, Level 4
171-179 Queen Street
CAMPBELLTOWN 2560

Tel: (02) 4628 2922

DX 5119 CAMPBELLTOWN

Fairfield

Suite 1, Level 2
25 Smart Street
FAIRFIELD 2165

Tel: (02) 9727 3777
Fax: (02) 9724 7605

DX 5068 FAIRFIELD

Liverpool

Level 4
Interdell Centre
47 Scott Street
LIVERPOOL 2170

Tel: (02) 9601 1200

DX 5045 LIVERPOOL

Manly

Ground Floor
39 East Esplanade
MANLY 2095

Tel: (02) 9977 1479

DX 9207 MANLY

Parramatta

Level 5, 91 Phillip Street
PARRAMATTA 2150

DX 8293 PARRAMATTA

Civil and Family Law
Tel: (02) 9891 1600

Child Support Service
Tel: (02) 9633 9916 or
1800 451 784 for regional callers

Criminal Law
Parramatta Justice Precinct
Level 1,160 Marsden Street
PARRAMATTA 2150

Tel: (02) 8688 3800

DX 8283 PARRAMATTA...

Penrith

95 Henry Street
PENRITH 2750

Tel: (02) 4732 3077

DX 8038 PENRITH.

Sutherland

Ground Floor
3-5 Stapleton Ave
SUTHERLAND 2232

Tel: (02) 9521 3733

DX 4528 SUTHERLAND...

Coffs Harbour

41 Little Street
COFFS HARBOUR 2450

Tel: (02) 6651 7899

DX7576 COFFS HARBOUR...

Dubbo

64 Talbragar Street
DUBBO NSW 2830

Tel: (02) 6885 4233

DX: 4031 DUBBO

Gosford

Level 2, 37 William Street
GOSFORD 2250

Tel: (02) 4324 5611

DX 7222 GOSFORD...

Lismore

Suite 6, Level 4
29 Molesworth Street
LISMORE 2480

Tel: (02) 6621 2082

DX 7740 LISMORE

Newcastle

51-55 Bolton Street
NEWCASTLE 2300

Tel: (02) 4929 5482

DX 7911 NEWCASTLE

Nowra

Suite 1, Level 2
55-57 Berry Street
NOWRA 2541

Tel: (02) 4422 4351 

DX 5311 NOWRA

Orange

Suite 4/95 Byng Street
ORANGE 2800

Tel: (02) 6362 8022

DX 3040 ORANGE

Tamworth

Level 1
424-426 Peel St
TAMWORTH 2340

Tel: (02) 6766 6322

DX 6110 TAMWORTH

Wagga Wagga

Ground floor, Suite F,
Best Place, Morrow Street
WAGGA WAGGA 2650

Tel: (02) 6921 6588

DX 5424 WAGGA

Wollongong

73 Church Street
WOLLONGONG 2500
Tel: (02) 4228 8299
DX 27819 WOLLONGONG 

Aboriginal Legal Service NSW/ACT

www.alsnswact.org.au

Head Office
Tel: (02) 9318 2122
Level 8,
33 Argyle Street,
Parramatta

PO BOX 197
Parramatta NSW 2150

Armidale

Phone: 02 6772 5770

117 Faulkner St
PO Box 708
Armidale 2350

Bathurst

Phone: 02 6331 1255

282 Howick St
PO Box 29
Bathurst 2795

Bourke

Phone: 02 6872 2200

18 Richard St
PO Box 285
Bourke 2840

Broken Hill

Phone: 08 8087 3233

35 Sulphide St
PO Box 494
Broken Hill 2880

Canberra

Phone: 02 6249 8488

7/9 Moore St
PO Box 434
Canberra 2601

Dubbo

Phone: 02 6882 6880 or
02 6882 6966

23-25 Carrington St
PO Box 446
Dubbo 2830

Grafton

Phone: 02 6640 1400

18-26 Victoria St
PO Box 1392
Grafton 2460

Griffith

Phone: 02 6962 7675

112 Yambil St
PO Box 1374
Griffith 2680

Kempsey

Phone: 02 6562 5990

2/3 41 Belgrave St
PO Box 40
Kempsey 2440

Lismore

Phone: 02 6622 7088

3/5 Molesworth St
PO Box 671
Lismore 2480

Moree

Phone: 02 6752 5700

Shop 3/4
191 Balo St
PO Box 316
Moree 2400

Moruya

Phone: 02 4474 2400

8 Mirrabooka St
PO Box 604
Moruya 2537

Newcastle

Phone: 02 4926 1571

Level 3
50 Hunter St
PO Box 222
Newcastle 2300

Nowra

Phone: 02 4422 3255

89 Plunkett St
(Back Entrance down side lane)
PO Box 998
Nowra 2541

Parramatta

Reception
Level 8
33 Argyle St
Parramatta

PO Box W37
Parramatta Westfield 2124

Criminal Law Practice
Phone: 02 8836 3400

Care Practice
Phone: 02 8836 3444

Redfern

Phone: 02 8303 6600

First Floor
619 Elizabeth St
Redfern

PO Box 2257
Strawberry Hills 2012

Tamworth

Phone: 02 6761 3766

3 Fitzroy St
PO Box 1323
Tamworth 2340

Taree

Phone: 02 6551 3928

1/80 Wynter St
PO Box 447
Taree 2430

Walgett

Phone: 02 6828 2039

31 Fox St
PO Box 311
Walgett 2832

Wollongong

Phone: 02 4225 7977

65 Market St
PO Box 191
Wollongong 2500

Wagga Wagga

Phone: 02 6921 9230

19 Trail St
PO Box 5036
Wagga Wagga 2650

Children's and Youth Legal Services

Legal Aid Hotline for under 18's

1800 10 18 10

Weekdays (9am to midnight) Friday to Sunday and Public Holidays: 24 hours

• Youth NSW - Your Legal Rights
• Lawstuff
• Kids Help Line
• Itsallright
• Reach Out!
• youth.gov.au - The central hub of federal government information for young people

Help Us Improve

Please give us feedback about your experiences using Foolkit and ideas for improvements.

Domestic Violence Contacts

Domestic Violence Line

1800 656 463
(TTY 1800 671 442)

Trained counselors are available 24 hours, seven days a week.

• Domestic Violence Advocacy Service
• Another Closet - Domestic violence in gay and lesbian relationships
• NSW Police - Domestic & Family Violence (in various languages)
• Women's Domestic Violence Court Assistance Schemes
• Wirringa Baiya Aboriginal Women's Legal Centre
• Men's Referral Service
• NSW Women's Refuge Resource Centre
• Victims Services
• Victims Support Line (24 hours) (02) 8688 5400 or 1800 633 063 (toll free) TTY (02) 8688 5575 Aboriginal Contact Line 1800 019 123 (Free call)

Police 000 or contact your local police station

Rural

www.rurallaw.org.au/

Rural Law Online is designed to give rural Victorians access to plain language information on areas of law which affect you.

The information on Federal legal issues applies in NSW, but information on their State laws may not apply in NSW and should not be relied upon without legal advice.

NSW Farmers Association Legal Access Service (members only)

Ombudsmen

The Ombudsman provides free, impartial, informal and timely resolution of complaints to promote fairness, openness and good public administration. There are separate officers for matters concerning the State of NSW and for those relating to the Federal Government.

The Ombudsman can assist you with your complaint about the administrative actions of a government agency or authority, or local government council.

• NSW Ombudsman
• Commonwealth Ombudsman
• Office of Fair Trading NSW

Industry Complaint Resolution Bodies

There are also bodies appointed to resolve disputes within particular Industries, Departments or particular areas of concern.

Industry Complaint Resolution Bodies

Industry Complaint Resolution Bodies

• Complaint Line - how to resolve a complaint and who to complain to for a wide range of industries
• Australian Banking Industry Ombudsman (ABIO)
• Australian Direct Marketing Association (ADMA)
• Australian Communications and Media Authority
• Credit Ombudsman Service(includes mortgage industry)
• Credit Union Dispute Resolution Centre
• Fair Work Ombudsman
• Franchising - Office of the Mediation Advisor
• Financial Ombudsman Service
• Health Insurance Private Health Insurance Ombudsman
• Australian Human Rights Commission (HREOC)
• Insurance Industry Ombudsman
• Intelligence Inspector General of Intelligence and Security
• Migration Review Tribunal and Refugee Review Tribunal
• Privacy Commissioner
• Migration Review Tribunal and Refugee Review Tribunal
• Social Security Appeals Tribunal
• Superannuation Complaints Tribunal
• Telecommunications Industry Ombudsman
• Telephone Information Services Standards Council
• Veterans Review Board

Relationships Australia - NSW

web site

Telephone: 1300 364 277 (cost of a local call)
Email: reception@rav.org.au

• NSW offices of Relationships Australia
• Relationship Help Online (not free)

Community Justice Centres

www.cjc.nsw.gov.au

CJC's provide free services for metropolitan and regional New South Wales:

• Mediation;
• Conflict Management;
• Dispute Counseling;
• Facilitation;
• Technology Assisted Mediation (TAM);
• Community Education.

Their preferred method of dispute resolution is mediation.

Unless you are from a Government Department (CJC Government referral information), then you should contact the CJC's by telephone:

Telephone: 1800 990 777
TTY: 1800 671 964
Interpreter: Call 131450. and ask them to contact the CJC
Email: cjc_sydney@agd.nsw.gov.au